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Delivery
UK - (Please allow 10-14 working days) - £4.95
UK 24 Hrs (Orders received before 11.30 am) - £10.00
Europe & Rest of World
(within 14 working days) Please call for details and quote
Exceptions
Prices quoted are for most UK mainland addresses. Delivery to parts of Scotland, Northern Ireland, the Channel Islands, the Scottish Isles and Highlands, Republic of Ireland, the Isle of Man, and the Isle of Wight may incur an extra charge.
Where this extra charge does apply, we will contact you with a specific quote for your area. Although we will do our utmost, 24-hour delivery cannot be guaranteed to certain the areas mentioned above.
Overseas Orders (Credit Card Only).
Please note: Local import duties may be payable upon receipt. All orders on this site will be charged in British Pounds Sterling at the time of processed payment.
Guarantee
We want you to be delighted with you order but if for any reason you are not satisfied with any item you have ordered from us simply return it to us within 14 days of receipt for an immediate replacement or a full refund. This guarantee does not affect your statutory rights.
Exceptions: Please note that orders for specially commissioned items are non-returnable and exempt from cancellation.
Complaints Procedure
We handle all complaints fairly, effectively and confidentially. Any complaint via telephone, letter or e-mail will be answered as soon as possible, with an aim to resolution within 5 working days.